Privacy Policy

This Privacy Policy applies to all users worldwide who use the VirePlay video playback software (hereinafter referred to as “This Software”), and aims to provide a transparent and compliant explanation of all aspects of the collection, use, storage, sharing, protection, and rights related to the user‘s personal data by this Software. This Policy follows the International General Data Protection Guidelines, conforms to data compliance requirements in most regions around the world, and all users are free to read, understand, and agree to all terms and conditions of this Privacy Policy before using all features and services of this Software. If you do not agree to any terms and conditions of this Policy, please immediately stop using this Software and related services.

1. Scope and method of data collection

1.1 Actively Collected User Data

1.1.1 Account Information: Related information submitted when users voluntarily register and log in to this Software account, including but not limited to basic information such as username, login password, linked mailbox, user customized avatar, and personal profile, this class of data is used only to complete account creation, identity verification, and account foundation management.

1.1.2 Service Interaction Data: Behavioral data generated during user use of this Software, including video playback records, favorite lists, playback caches, viewing duration, search keywords, personalization settings parameters (playback clarity, doubling speed, subtitle settings, night mode, etc.), is used to ensure the proper operation of the underlying playback functions.

1.1.3 Feedback Consultation Data: Text, screenshots, and device description information that users voluntarily provide when submitting problem feedback, feature suggestions, and failure reports through official channels are used to connect user needs, troubleshoot software issues, and optimize product services.

1.2 Passively Collected Device and Technical Data

1.2.1 Device Fundamental Information: Basic device data such as the terminal device model on which the user runs this Software, device unique identification codes, operating system version, device network type, screen parameters, etc., are used only to adapt the device‘s operating environment and ensure software compatibility.

1.2.2 Logs and Access Data: Technical data such as software execution logs, access time, function call logs, network request logs, etc., are used to monitor software operating status, troubleshoot system vulnerabilities, and prevent unusual access and malicious operations.

1.2.3 Cookies and similar technical data: This Software collects user access preferences and page stay data through lightweight technologies such as cookies and local storage to optimize the service experience and achieve personalized feature adaptation. Users can voluntarily turn off related permissions through device settings.

2. Data Usage Rules and Uses

2.1 Basic Service Operational Usage

2.1.1 Based on the collected device data and behavior data, this Software ensures that core functions such as video playback, cache downloads, account login, personalization settings, content retrieval, etc. work reliably, providing standardized video playback services to users.

2.1.2 Continuously fix system vulnerabilities to optimize software running smoothness and device compatibility by troubleshooting software crashes, flashbacks, and malfunctions through run logs and device data.

2.2 Service Optimization and Experience Upgrades

2.2.1 Analyze user service needs based on anonymized statistics such as user playback preferences, search history, and usage habits, iteratively optimize software features, adjust content adaptation logic, and improve the overall usage experience.

2.2.2 Classifying and sorting user feedback data to optimize product feature design, fix known problems, and improve software and service systems to suit global user usage needs.

2.3 Security Wind Control and Compliance Usage

2.3.1 Uses account information and device data to conduct identity verification to prevent account theft, malicious login, batch abnormal operations, and other risks to secure user accounts and use.

2.3.2 Maintain necessary service data according to international compliance requirements to respond to legal scenarios such as compliance audits, dispute tracing, infringement control, and to prevent non-compliant data use.

3. Data Storage and Retention Specifications

3.1 Storage Methods and Security Standards

3.1.1 This Software user data is stored on encrypted servers that comply with international data security standards. Technological measures such as end-to-end encryption, data decryption, and access hierarchical control are employed to prevent data leakage, tampering, loss, and unauthorized access.

3.1.2 All data storage systems undergo regular security testing and vulnerability remediation, strictly following global common data storage security standards, ensuring that the entire data storage process is secure and controllable.

3.2 Data Retention Period

3.2.1 Account Fundamental Information: Persistently retained for the lifetime of the user‘s account, used to maintain the normal use of the account; after the user signs out of the account, the data deletion or permanent anonymization process will be completed within 15 natural days.

3.2.2 Behavioral and Logging Data: Regular usage behavioral data retention period is 12 months, running logs, wind control records retention period is 24 months, automatic batch deletion after expiration, no extended retention without special retention requirements.

3.2.3 Compliance Retention Data: Parts of data that need to be retained due to laws and regulations, compliance checks, and dispute handling will be retained for the required period of compliance and will be deleted immediately after compliance purposes are achieved.

4. Data Sharing, Transfer, and Disclosure Rules

4.1 Limited Sharing Scenarios

4.1.1 This Software does not sell, rent, or transact any user‘s personal data to unrelated third parties, and only shares a minimal portion of non-sensitive data with compliant technology providers and server operators as necessary for the operation of the service, and partners are required to sign strict confidentiality agreements.

4.1.2 All partner third parties may use the data only for service fulfillment purposes and may not share, abuse, or disclose user data twice. We will continuously monitor the partner‘s data’s compliant use.

4.2 Legal Transfer and Disclosure Scenarios

4.2.1 In the event of changes, mergers, and reorganizations of the software operating entity, user data may be legally transferred with the business entity. Before the transfer, the user will be notified through a software notice, and the user can voluntarily choose to sign out of the account and terminate the service.

4.2.2 Related user data may be legally disclosed in accordance with international general laws and regulations, in accordance with legal directives from judicial and regulatory authorities, or in the circumstances necessary to safeguard the public interest and legitimate interests of users.

5. Cookie and similar technology usage specifications

5.1 Purposes of Technology Use

5.1.1 Using similar technologies such as cookies, local cache, web storage, etc., records user login status, personalization settings, usage preferences, avoids repeated user actions, and improves service convenience and consistency.

5.1.2 Use of popularity, feature usage frequency, and data support for product optimization and service iteration through anonymous cookie data statistics software. User sensitive privacy information is not collected through this technology.

5.2 User Autonomy

5.2.1 Users can manually clear the local cache data at any time through the terminal device system settings, software built-in settings, self-enabling or disabling cookies and local storage permissions.

5.2.2 When the relevant permissions are disabled, this affects only the personalized service experience and does not affect the normal use of core functions such as software-based video playback and caching.

6. Description of Users‘ Personal Data Rights

6.1 Data Query and Correction Rights

6.1.1 Users have the right to retain all personal data, including account information, playback records, and device usage data, at any time through the settings interface for their software account.

6.1.2 If errors or omissions in personal information are found, users may voluntarily make corrections on the account side, or request assistance for corrections through official contact channels.

6.2 Data Deletion and Logout Right

6.2.1 Users can voluntarily request the deletion of non-essential service data such as personal usage records, cache data, personalization settings, etc. They can also directly sign out of their account and request the deletion of all account data.

6.2.2 In addition to the data required for compliance retention, we will complete data deletion operations within 15 business days after receiving a legitimate request from the user, and feedback the processing results to the user.

6.3 Consent to Revoke and Objection Rights

6.3.1 Users may withdraw their authorized consent to the collection and use of personal data at any time. Upon withdrawal, we will terminate the corresponding data processing behavior without affecting the effectiveness of the previously legal data processing.

6.3.2 Users who have objections to our data processing behavior can send feedback through official channels. We will respond to and respond to the audit within 3 working days.

7. Underage Data Protection Terms

7.1 Principles of Protection of Minors

7.1.1 This Software attaches high importance to the global privacy protection of minors and strictly follows international guidelines related to the protection of minors‘ data. It will not actively collect sensitive personal data from minors.

7.1.2 If the user is a minor under the age of 18 and needs to use the Software with the knowledge and consent of the guardian, the guardian is responsible for monitoring the behavior of the minor‘s use of the Software.

7.2 Rules for Processing of Minor Data

7.2.1 If data related to minors is collected after verification, we will proactively streamline the range of data retention, retaining only data necessary to ensure basic services, and prohibit use for personalized push, commercial promotion, etc.

7.2.2 If a guardian discovers that a minor has submitted personal data without authorization, they can request the deletion of the relevant data at any time through official contact channels, and we will prioritize urgent processing.

8. Policy Updates, Consultation and Dispute Handling

8.1 Policy update mechanism

8.1.1 We have the right to periodically update this Privacy Policy in accordance with service upgrades, technological iterations, and adjustments to international compliance rules. Updated policies will be made public through official software notification channels, and will take effect immediately after publication.

8.1.2 When there are major changes to the Policy, we will proactively remind users through software pop-ups, account messages, etc., that users‘ continued use of the software services is considered to accept the updated Policy terms.

8.2 Official Consultation and Feedback Channels

8.2.1 If users have any questions, complaints, or requests regarding this Privacy Policy, personal data processing practices, they may contact us via our official email address: Abdallahbello260@gmail.com

8.2.2 We will establish a dedicated feedback processing mechanism to complete verification, response and reply to users within 5 working days after receiving user email inquiries to ensure users‘ legitimate rights and interests.

8.3 Dispute Treatment Rules

8.3.1 All disputes arising from this Privacy Policy will be prioritized by both parties to be resolved through friendly negotiation; if negotiation fails, international business dispute resolution rules applicable globally will be applied.

8.3.2 The matters not stipulated in this Policy are implemented in accordance with the International General Data Protection and Internet Services Compliance Guidelines.